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Welcome to the Hostnali Web Hosting Careers page! At Hostnali, we believe that our success is driven by our talented team. We are proud to be a part of the web hosting industry, providing reliable and affordable hosting solutions to individuals, businesses, and organizations worldwide. As we continue to grow and expand, we are constantly looking for passionate individuals who are eager to contribute their skills and expertise to our dynamic company.

Working at Hostnali means being part of a collaborative and innovative team that values creativity, teamwork, and a customer-centric approach. We foster an inclusive and supportive work environment where every team member’s ideas are valued and encouraged. We believe in investing in our employees’ professional growth and development, offering opportunities for training and advancement within the company.

Whether you’re interested in sales, customer support, technical roles, or marketing, we offer a range of exciting career opportunities. Join our sales team and play a vital role in driving our business growth by reaching out to potential customers and building long-term relationships. If you have a passion for providing exceptional customer support, our customer support roles will allow you to assist our clients and ensure their satisfaction. Our technical roles provide an opportunity to work with cutting-edge technologies and manage our state-of-the-art infrastructure. Additionally, if you have a knack for marketing and creative thinking, our marketing positions offer the chance to develop and implement strategies to promote our services and attract new customers.

At Hostnali, we understand that our employees are our most valuable asset, and we strive to create a positive work-life balance. We offer flexible working hours, competitive compensation packages, health insurance, and other benefits to ensure our team’s well-being and satisfaction.

Join us in our mission to revolutionize the web hosting industry with innovative solutions and outstanding customer service. Explore our current openings below and take the first step towards a rewarding career with Hostnali Web Hosting! We look forward to welcoming you to our team and embarking on a journey of growth and success together.

If you are interested in joining our team, please browse our current job openings and submit your application online. Note that only shortlisted candidates will be contacted for further consideration. Thank you for considering Hostnali Web Hosting as your next career destination!

IT Support | Hostnali

Full Time

Kisumu

Posted 1 year ago

As an IT Support Specialist at Hostnali Webhost Limited, you will play a crucial role in ensuring the smooth operation of our hosting services and providing top-notch technical support to our valued customers. You will work closely with our IT team to resolve customer issues, troubleshoot technical problems, and maintain our hosting infrastructure. About Hostnali Web Hosting: Hostnali is a small yet rapidly expanding web hosting company that provides reliable and affordable hosting solutions to individuals, businesses, and organizations worldwide. With our state-of-the-art infrastructure and exceptional customer support, we have built a strong reputation in the industry. Key Responsibilities:

Provide first-level technical support to customers via phone, email, and chat.
Diagnose and troubleshoot hosting-related issues, including website and email problems.
Assist customers with domain name registration, DNS configurations, and website migrations.
Collaborate with the IT team to monitor server performance and resolve server-related issues.
Set up and configure hosting accounts, databases, and email services for customers.
Document and track customer support inquiries and resolutions in our ticketing system.
Escalate complex technical issues to senior support staff when necessary.
Assist in maintaining and updating our hosting infrastructure, including server software and hardware.

Qualifications:

A bachelor's degree in a related field or equivalent work experience.
Strong knowledge of web hosting technologies, including cPanel, Plesk, and WHM.
Proficiency in Linux server administration.
Familiarity with web hosting control panels and DNS management.
Excellent problem-solving and communication skills.
Customer-focused mindset with a passion for delivering exceptional service.
Ability to work effectively in a fast-paced, team-oriented environment.
Prior experience in technical support or IT-related roles is a plus.

How to Apply: If you are ready to take on this exciting challenge and contribute to the success of Hostnali Web Hosting, You can APPLY ONLINE on this page or send your resume and a cover letter explaining why you are the ideal candidate for this position to careers@hostnali.com. Please include "Sales and Marketing Admin Application" in the subject line. Application Deadline: 31/08/2023 Note: Only shortlisted candidates will be contacted for an interview.

Job Features

Job Category	IT Department
Salary	Ksh 10,000 -20,000
Working Station	Office
Job Location	Kisumu

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Web Developer | Hostnali

Full Time

Kisumu

Posted 1 year ago

Are you a talented Web Developer with a passion for creating exceptional online experiences? Do you have a strong foundation in web development technologies and a desire to work with a dynamic and innovative team? If so, we want to hear from you! About Hostnali Web Hosting: Hostnali is a small yet rapidly expanding web hosting company that provides reliable and affordable hosting solutions to individuals, businesses, and organizations worldwide. With our state-of-the-art infrastructure and exceptional customer support, we have built a strong reputation in the industry. Key Responsibilities:

Collaborate with cross-functional teams to design and develop user-friendly, responsive websites and web applications.
Create and maintain website layouts, user interfaces, and web elements.
Optimize websites for speed and performance.
Ensure websites are fully responsive across various devices and browsers.
Implement and maintain web security best practices.
Troubleshoot and resolve website issues and bugs.
Stay up-to-date with the latest web development trends and technologies.

Qualifications:

Professional qualification in a related field (or equivalent work experience).
Proven experience as a Web Developer, with a strong portfolio of web projects.
Proficiency in front-end technologies such as HTML, CSS, JavaScript, and jQuery.
Experience with web development frameworks and content management systems (e.g., WordPress, Joomla).
Strong understanding of web design principles and user experience (UX) best practices.
Knowledge of SEO best practices.
Excellent problem-solving and troubleshooting skills.
Ability to work independently and as part of a team.
Strong communication and collaboration skills.

Job Features

Job Category	IT Department
Salary	Ksh 10,000 -20,000
Working Station	Office
Job Location	Kisumu

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Customer Support | Hostnali

Full Time

Kisumu

Posted 1 year ago

Job Description: As a Customer Support Specialist at Hostnali Webhost Limited, you will be at the forefront of our customer service efforts. You will be responsible for assisting our clients with technical issues, answering inquiries, and providing exceptional support via various communication channels, including email, live chat, and phone. This role requires a strong dedication to customer satisfaction, technical expertise, and excellent communication skills. About Hostnali Web Hosting: Hostnali is a small yet rapidly expanding web hosting company that provides reliable and affordable hosting solutions to individuals, businesses, and organizations worldwide. With our state-of-the-art infrastructure and exceptional customer support, we have built a strong reputation in the industry. Job Responsibilities:

Respond promptly and professionally to customer inquiries via email, live chat, and phone.
Troubleshoot and resolve technical issues related to web hosting services.
Provide guidance and assistance to customers with website setup, domain management, and control panel usage.
Collaborate with other teams to escalate and resolve complex issues.
Maintain accurate records of customer interactions and support requests.
Identify and report product and service improvement opportunities based on customer feedback.
Stay up-to-date with industry trends and new technologies to better assist customers.

Qualifications:

Strong communication and interpersonal skills.
Excellent problem-solving abilities.
Technical knowledge of web hosting, domain management, and control panel usage is a plus.
Previous customer support or technical support experience preferred.
Ability to work in a fast-paced environment and adapt to changing priorities.
Positive attitude and a passion for helping customers.

Job Features

Job Category	Customer Support
Salary	Ksh 10,000 -20,000
Working Station	Office
Job Location	Kisumu

As a Customer Support Specialist at Hostnali Webhost Limited, you will be at the forefront of our customer service efforts. You will be responsible for assisting our clients with technical issues, ans...View more

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Sales and Marketing Admin | Hostnali

Full Time

Kisumu

Posted 1 year ago

Are you passionate about web hosting and looking for an exciting opportunity to lead sales and marketing efforts in a dynamic and growing web hosting company? Hostnali Web Hosting is seeking a talented and motivated individual to join our team as a Sales and Marketing Manager/Representative. About Hostnali Web Hosting: Hostnali is a small yet rapidly expanding web hosting company that provides reliable and affordable hosting solutions to individuals, businesses, and organizations worldwide. With our state-of-the-art infrastructure and exceptional customer support, we have built a strong reputation in the industry. Job Responsibilities:

Develop and implement effective sales and marketing strategies to generate leads and increase customer acquisition.
Conduct market research and analysis to identify target markets and customer needs.
Reach out to potential customers through various channels, including cold calling, email marketing, and social media.
Build and maintain relationships with existing customers to ensure customer satisfaction and foster long-term partnerships.
Collaborate with the technical team to stay updated on product offerings and provide accurate information to customers.
Monitor industry trends and competitors to identify opportunities and challenges in the market.
Prepare sales reports and forecasts, and present them to senior management.

Qualifications and Skills:

Proven experience in sales and marketing, preferably in the web hosting or IT industry.
Knowledge of the Web hosting industry is an added advantage
Strong communication and negotiation skills.
Demonstrated ability to organize and manage a sales team.
Demonstrated ability to meet and exceed sales targets.
Knowledge of digital marketing techniques and platforms.
Excellent organizational and time management skills.
Self-motivated and results-oriented mindset.
Bachelor's degree in marketing or a related professional qualification is an added advantage

Benefits:

Competitive salary package based on performance.
Opportunities for professional growth and development.
Collaborative and supportive work environment.
Flexible working hours.

Job Features

Job Category	Marketing
Salary	Ksh 20,000 -30,000
Working Station	80% Field 20% Office
Job Location	Kisumu

Are you passionate about web hosting and looking for an exciting opportunity to lead sales and marketing efforts in a dynamic and growing web hosting company? Hostnali Webhost Limited is seeking a tal...View more

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